Everything You Need to Know About Our Healing Products
Reinvent your rituals with natural healing.
Ingredients & Formulation
Are your ingredients natural and organic?
Over 98% of our ingredients are certified organic or ethically wildcrafted. Any non-certified ingredient is included only when it meets our purity, safety, and performance standards.
Do your products contain chemicals or preservatives?
No synthetic preservatives, parabens, sulfates, phthalates, or petroleum-based fillers are used. Our oils rely on naturally stable ingredients and careful formulation.
Do you use fragrance?
We do not use artificial fragrances. Any scent comes naturally from ingredients like tea tree and lemon oils.
Are your products vegan and cruelty-free?
Yes. All products are cruelty-free and not tested on animals. No animal-derived ingredients are used unless clearly stated.
Are all product variants the same formula?
Yes. All Tea Tree & Lemon Hair Detox Oil variants contain the same core formulation. Variants differ only by packaging, size, or promotional offer.
Product Use & Safety
Are your products safe for long-term use?
Yes. Our oils are designed for consistent, long-term use as part of a natural care routine.
How soon will I see results?
Many customers notice improved hydration and comfort within days. Long-term improvements may take several weeks of consistent use.
Do your products replace medical treatment?
No. Our products are not intended to diagnose, treat, cure, or prevent any medical condition. They are natural alternatives meant to support skin and scalp health.
Are these products safe for sensitive skin or scalp?
Our formulas are gentle and minimal. However, we recommend performing a patch test before first use, especially if you have sensitive skin or scalp.
Do these products contain allergens?
Our products do not contain common synthetic allergens. However, if you have known sensitivities, please review the ingredient list and perform a patch test.
Wholesale & Stockist Inquiries
How can I apply for a wholesale account?
To apply for a wholesale or stockist account, please contact us through our website’s contact form with your business details. Our team will review your inquiry and respond with next steps.
Do you offer wholesale pricing?
Yes. Approved wholesale partners receive access to exclusive pricing and product availability.
Can I use your product photos and descriptions?
Approved stockists may use our official product images and descriptions for promotional purposes. All content must be used as provided and may not be altered without written permission.
Do you offer private labeling or custom orders?
At this time, we do not offer private labeling. Please contact us directly if you have a special request or large-volume inquiry.
What is the minimum order quantity (MOQ)?
Minimum order quantities vary depending on the product and order type. Specific MOQs will be shared once your wholesale application is approved.
Shipping & Delivery
Do you offer international shipping?
Yes, we offer international shipping to select countries. Availability, shipping times, and rates may vary depending on your location.
How long will my order take to arrive?
Orders are typically processed within 1–3 business days. Delivery times vary based on your shipping location and selected shipping method.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location, order size, and shipping method.
Will I receive tracking information?
Yes. Once your order ships, you will receive an email with tracking details.
Do you ship wholesale orders differently?
Wholesale orders may require additional processing time and may ship separately depending on order size and destination.
