Shipping policy

Effective Date: June 5, 2025
Company: Healer Supply, LLC
Address: 1805 S. Norton Ave, Sioux Falls, SD 57015
Website: www.healersupply.com

At Healer Supply, every order is handled with care and intention—just like the products we create. From preparation to delivery, our goal is to ensure a smooth and dependable experience.

Order Processing

Orders are prepared within 1–3 business days (Monday through Friday, excluding holidays) after your confirmation email is received.

Orders placed after 2:00 PM EST may begin processing the following business day.

Shipping Options & Delivery

We offer clear and flexible shipping options:

Standard Shipping (3–7 business days) — Calculated at checkout
Expedited Shipping (1–3 business days) — Available at an additional cost
Free Standard Shipping on orders over $100 (before taxes and discounts)

Shipping costs depend on your location and order weight. Delivery timelines are estimates and may vary based on the carrier.

Where We Ship

We currently ship to all U.S. states and territories.

International shipping and local delivery are not available at this time.

Subscription Orders

Recurring orders are designed for ease and flexibility:

Orders ship based on your selected schedule (30, 60, or 90 days)
Free shipping applies to subscription orders over $100 per delivery
Orders below this amount will have shipping calculated automatically
You’ll receive a reminder before each shipment
You can pause, skip, or cancel anytime through your account

Tracking Your Order

Once your order has shipped, a tracking link will be sent to your email.

Please allow up to 48 hours for tracking updates to appear.

Address Accuracy

Please ensure your shipping details are correct before placing your order.

Healer Supply is not responsible for delays or lost shipments due to incorrect or incomplete addresses. If a package is returned, we will contact you to arrange reshipment at your expense.