Privacy policy

Last Updated: April 9, 2026
Company: Healer Supply, LLC
Address: 1805 S. Norton Ave, Sioux Falls, SD 57015
Website: www.healersupply.com

At Healer Supply, your trust matters to us. Just as we carefully choose every ingredient, we are equally mindful of how your personal information is handled. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, products, and services.

By using our Services, you acknowledge and agree to the practices described below.

Information We Collect

We collect information to serve you better and provide a smooth, personalized experience. This may include:

Contact Information: Name, email, phone number, billing and shipping addresses
Payment Details: Secure payment information and transaction confirmations
Account Information: Login details, preferences, and settings
Order Activity: Products viewed, added to cart, purchased, or returned
Communication Data: Messages or inquiries you send to us
Device & Usage Data: Browser type, IP address, and how you interact with our site

How We Collect Information

We gather information in a few simple ways:

Directly from you when you place an order, create an account, or contact us
Automatically through cookies and similar technologies when you browse our site
Through trusted service providers who help us operate our store
From partners when needed to improve services or marketing

How We Use Your Information

We use your information with intention and care, including to:

Process orders, payments, and deliveries
Provide customer support and respond to inquiries
Improve website functionality and personalize your experience
Send updates, offers, or relevant product information
Maintain security and prevent fraud
Meet legal and regulatory requirements

Sharing Your Information

We only share your information when necessary and responsibly, including with:

Trusted partners like Shopify to operate our store
Payment processors, shipping providers, and technical service providers
Marketing partners (where applicable and permitted by law)
Legal authorities if required by law

We do not sell your personal information.

Shopify & Third-Party Services

Our store is powered by Shopify, which helps us provide a secure and reliable shopping experience. Information you provide may be processed by Shopify and its partners to support functionality, analytics, and improvements.

We may also include links to third-party websites. Once you leave our site, we encourage you to review their policies, as we are not responsible for their practices.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the legal age in their region. If such data is identified, we will take steps to remove it.

Security & Data Retention

We take reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

We retain your information only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes and enforce policies

Your Rights & Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your data
Receive a copy of your data
Opt out of marketing communications or targeted advertising

You can manage your preferences anytime or contact us for assistance.

Communication Preferences

You may unsubscribe from promotional emails at any time using the link provided in our emails.

Please note, you may still receive essential messages related to your orders or account.

International Data Transfers

Your information may be processed outside your country. Where required, we use appropriate safeguards to ensure your data remains protected.

Policy Updates

We may update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Updates will be posted here with a revised date.